Terms and Conditions

By accessing and using our website, you agree to comply with the following terms and conditions

Welcome to Meni Global. By accessing and using our website (meniglobal.com), you agree to comply with the following terms and conditions.

General Use

This website is operated by Meni Global. We reserve the right to update, modify, or replace any part of these terms at our discretion.

Products and Services

All products shown on this website are subject to availability. We reserve the right to limit quantities, discontinue products, or modify product details without prior notice.

Pricing and Payments

Prices are displayed in the applicable currency and may be updated without notice. Payments are processed securely through third-party payment providers. Orders are only confirmed upon successful payment authorization.

Order Acceptance

Meni Global reserves the right to reject or cancel any order for reasons including, but not limited to:

  • Product availability
  • Errors in pricing or product information
  • Suspicious fraud activity

Shipping and Delivery

Delivery times are estimates and may vary based on destination and logistics conditions. Customers are responsible for any customs duties or import taxes applicable.

Returns and Refunds

Returns and refunds are governed by our Returns and Refunds Policy. Customers must meet the eligibility conditions established.

Intellectual Property

All content on this website, including text, images, logos, and design elements, is the property of Meni Global and may not be used without permission.

Limitation of Liability

Meni Global shall not be liable for any indirect, incidental, or consequential damages arising from the use of this website or products purchased.

User Responsibilities

Customers agree to provide accurate and complete information when placing orders or contacting support.

Governing Law

These terms shall be governed and interpreted in accordance with applicable international business practices.

Jurisdiction and Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region ("Hong Kong"). By using this website, you agree that:

  • Any dispute arising from these terms shall be subject to the exclusive jurisdiction of the courts of Hong Kong
  • Meni Global is a company incorporated under the laws of Hong Kong
  • Consumer protection laws of the customer's resident country may also apply where applicable

Dispute Resolution

We strive to resolve any disputes through friendly negotiation first. If a resolution cannot be reached, disputes may be referred to mediation or arbitration in Hong Kong before pursuing legal action.

Consumer Protection

Meni Global is committed to protecting consumer rights and ensuring a fair shopping experience for all customers, including those in Latin America.

Your Rights

  • ✓ Right to accurate product information
  • ✓ Right to secure payment methods
  • ✓ Right to clear return policies
  • ✓ Right to privacy and data protection

Complaint Process

  • 1. Contact our support team
  • 2. Provide order details
  • 3. Expect response within 48h
  • 4. Escalation if needed

📞 Contact for Complaints (LATAM)

Have Questions?

For questions about these Terms and Conditions, contact us

meniglobal.com

+852 6268 9587

Business Hours: Monday – Friday, 10:00 – 18:00 (Hong Kong Time)